Contact
We’re Here to Help!
Have a question about our products, an existing order, shipping, returns, or payment issues? The CushionStudio support team is always ready to assist you.
For the fastest resolution, please contact us using the details below or fill out our contact form.
Customer Support Information
Shop Name: CushionStudio
Business Email: support@cushionstudio.shop
Phone: +1 (551) 294-4538
Live Chat: Available on our website
Business Address: 62 Kensington Ave, Apt 303, Jersey City, NJ 07304, United States
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
Note: If you are contacting us about an existing order, please include your Order Number in your message so we can assist you faster.
How We Can Assist You
Feel free to reach out to us regarding:
Product specifications or inquiries
Order status and tracking information
Shipping and delivery questions
Return and refund requests
Damaged, defective, or incorrect items
Order cancellations (prior to shipment)
Payment and checkout queries
Important Notices
Return Requests: Please do not return any items to our business address without prior written authorization from our support team. Approved returns will receive detailed instructions and a pre-paid return shipping label via email.
Order Cancellations: If you need to cancel an order, please email us as soon as possible. Orders can only be canceled before they are fulfilled or dispatched.